Trying to pick the best AI customer-support bot? An AI customer-support bot is software that uses machine learning to help you get more done — it scales effortlessly from a single task to thousands. The best picks balance beginner-friendly simplicity with the depth power users need, and they ship updates often. Whether you are a beginner or a pro, the right AI customer-support bot slots into your workflow and pays for itself fast. Read on for hands-on impressions, pricing tiers, and the standout features that matter.
Verbal overshadowing
Verbal overshadowing is a phenomenon where giving a verbal description of sensory input impairs formation of memories of that input. This was first reported by Schooler and Engstler-Schooler (1990) where it was shown that the effects can be observed across multiple domains of cognition which are known to rely on non-verbal knowledge and perceptual expertise. One example of this is memory, which has been known to be influenced by language. Seminal work by Carmichael and collaborators (1932) demonstrated that when verbal labels are connected to non-verbal forms during an individual's encoding process, it could potentially bias the way those forms are reproduced. Because of this, memory performance relying on reportable aspects of memory that encode visual forms should be vulnerable to the effects of verbalization. == Initial findings == Schooler and Engstler-Schooler (1990) were the first to report findings of verbal overshadowing. In their study, participants watched a video of a simulated robbery and were instructed to either verbally describe the robber or engage in a control task. Those who engaged in giving a verbal description were less likely to correctly identify the robber from a test lineup, compared to those who engaged in the control task. A larger effect was detected when the verbal description was provided 20, rather than 5, minutes after the video, and immediately before the test lineup. A meta-analysis by Meissner and Brigham (2001) supported the effects of verbal overshadowing, showing a small but reliably negative effect. == General effects of verbal overshadowing == The effects of verbal overshadowing have been generalized across multiple domains of cognition that are known to rely on non-verbal knowledge and perceptual expertise, such as memory. Memory has been known to be influenced by language. Seminal work by Carmichael and collaborators (1932) demonstrated that labels attached to, or associated with, non-verbal forms during memory encoding can affect the way the forms were subsequently reproduced. Because of this, memory performance that relies on reportable aspects of memory that encode visual forms should be vulnerable to the effects of verbalization. Pelizzon, Brandimonte, and Luccio (2002) found that visual memory representations appear to incorporate visual, spatial, and temporal characteristics. It is explained as follows: With the temporal code (where the only information available is the sequence of the stimuli), performance levels remain high, unless participants are required to retrieve the stimuli in a different order from that used at encoding (visual cue). In this case, performance is significantly impaired, even in the presence of a visual cue. The study showed that order information acts as a link between the two separate representations of figure and background, hence preventing verbal overshadowing at encoding (temporal component) or attenuating its influence at retrieval (spatial component).(p. 960) Hatano, Ueno, Kitagami, and Kawaguchi found that verbal overshadowing is likely to occur when participants verbally described targets in detail. Detailed verbal descriptions resulted in more frequently inaccurate descriptions that in turn created inaccurate representations in the memories of participants. Inaccuracies are also likely to occur when face recognition comes immediately after verbalization. Other forms of non-verbal knowledge affected by verbal overshadowing include the following: [Verbal overshadowing] has also been observed when participants attempt to generate descriptions of other 'difficult-to-describe' stimuli such as colors (Schooler and Engstler-Schooler, 1990) or abstract figures (Brandimonte et al., 1997), or other non-visual tasks such as wine tasting (Melcher and Schooler, 1996), decision making (Wilson and Schooler, 1991), and insight problem-solving. (p. 871) (Schooler et al., 1993) Verbalization of stimuli leads to the disruption of non-reportable processes that are necessary for achieving insight solutions, which are distinct from language processes. Schooler, Ohlsson, and Brooks (1993) found that face recognition requires information that cannot be adequately verbalized, giving rise to difficulty in describing factors in recognition judgments. Subjects were less effective in solving insight problems when compelled to put their thoughts in words, which suggests that language may interfere with thought. The verbal overshadowing effect was not seen when participants engaged in articulatory suppression. Performance was reduced in both the verbal and non-verbal description conditions. This is evidence that verbal encoding plays a role in face recognition. By testing with distracting faces presented between study and test, Lloyd-Jones and Brown (2008) suggested a dual-process approach to recognition memory took place, that verbalization influenced familiarity-based processes at first, but its effects were later seen on recollection, when discrimination between items became more difficult. == Verbal overshadowing in facial recognition == The verbal overshadowing effect can be found for facial recognition because faces are predominately processed in a holistic or configurable manner. (Tanaka & Farah, 1993; Tanaka & Sengco, 1997) Verbalizing one's memory for a face is done using a featural or analytic strategy, leading to a drift from the configurable information about the face and to impaired recognition performance. However, Fallshore & Schooler (1995) found that the verbal overshadowing effect was not found when participants described faces of races different from their own. A study by Brown and Lloyd-Jones (2003) found that there was no verbal overshadowing effect found in car descriptions; it was only seen in facial descriptions. The authors noted that descriptions were no different on any measure including accuracy. It is suggested that less expertise in verbalizing faces rather than cars invokes a stronger shift in verbal and featural processing. This supports the concept of a transfer inappropriate retrieval framework and addresses some limitations of the effect. Wickham and Swift (2006) suggested that the verbal overshadowing effect is not seen in describing all faces, and one aspect that determines this is distinctiveness. Results showed that typical faces produce verbal overshadowing, while distinctive faces did not. In studies of eyewitness reports, variation in response criteria given by participants influenced the quality of the descriptions generated and accuracy on identification task, known as the retrieval-based effect. Face recognition was also impaired when subjects described a familiar face, such as a parent, or when describing a previously seen but novel face. Dodson, Johnson, and Schooler (1997) found that recognition was also impaired when participants were provided with a description of a previously seen face, and they were able to ignore provided versus self-generated descriptions more easily. This finding of verbal overshadowing suggested that eyewitness recognition is not only affected by their own descriptions, but of descriptions heard from others, such other eyewitness testimonies. == Voice recognition == The verbal overshadowing effect has also been found to affect voice identification. Research shows that describing a non-verbal stimuli leads to a decrease in recognition accuracy. In an unpublished study by Schooler, Fiore, Melcher, and Ambadar (1996), participants listened to a tape-recorded voice, after which they were asked either to verbally describe it or to not do so, and then asked to distinguish the voice from 3 similar distractor voices. The results showed that verbal overshadowing impaired accuracy of recognition based on gut feeling, suggesting an overall verbal overshadowing for voice recognition. Due to the forensic relevance of voices heard over the telephone and harassing phone calls that are often a problem for police, Perfect, Hunt, and Harris (2002) examined the influence of three factors on accuracy and confidence in voice recognition from a line-up. They expected to find an effect, because voice represents a class of stimuli that is difficult to describe verbally. This meets Schooler et al.'s (1997) modality mismatch criterion, meaning that describing the speakers age, gender, or accent is difficult, making voice recognition susceptible to the verbal overshadowing phenomenon. It was found that the method of memory encoding had no impact on performance, and that hearing a telephone voice reduced confidence but did not affect accuracy. They also found that providing a verbal description impaired accuracy but had no effect on confidence. The data showed an effect of verbal overshadowing in voice recognition and provided yet another disassociation between confidence and performance. Although there was a difference in confidence level, witnesses were able to identify voices over the telephone as accurately as voices heard direc
Solomonoff's theory of inductive inference
Solomonoff's theory of inductive inference proves that, under its common sense assumptions (axioms), the best possible scientific model is the shortest algorithm that generates the empirical data under consideration. In addition to the choice of data, other assumptions are that, to avoid the post-hoc fallacy, the programming language must be chosen prior to the data and that the environment being observed is generated by an unknown algorithm. This is also called a theory of induction. Due to its basis in the dynamical (state-space model) character of Algorithmic Information Theory, it encompasses statistical as well as dynamical information criteria for model selection. It was introduced by Ray Solomonoff, based on probability theory and theoretical computer science. In essence, Solomonoff's induction derives the posterior probability of any computable theory, given a sequence of observed data. This posterior probability is derived from Bayes' rule and some universal prior, that is, a prior that assigns a positive probability to any computable theory. Solomonoff proved that this induction is incomputable (or more precisely, lower semi-computable), but noted that "this incomputability is of a very benign kind", and that it "in no way inhibits its use for practical prediction" (as it can be approximated from below more accurately with more computational resources). It is only "incomputable" in the benign sense that no scientific consensus is able to prove that the best current scientific theory is the best of all possible theories. However, Solomonoff's theory does provide an objective criterion for deciding among the current scientific theories explaining a given set of observations. Solomonoff's induction naturally formalizes Occam's razor by assigning larger prior credences to theories that require a shorter algorithmic description. == Origin == === Philosophical === The theory is based in philosophical foundations, and was founded by Ray Solomonoff around 1960. It is a mathematically formalized combination of Occam's razor and the Principle of Multiple Explanations. All computable theories which perfectly describe previous observations are used to calculate the probability of the next observation, with more weight put on the shorter computable theories. Marcus Hutter's universal artificial intelligence builds upon this to calculate the expected value of an action. === Principle === Solomonoff's induction has been argued to be the computational formalization of pure Bayesianism. To understand, recall that Bayesianism derives the posterior probability P [ T | D ] {\displaystyle \mathbb {P} [T|D]} of a theory T {\displaystyle T} given data D {\displaystyle D} by applying Bayes rule, which yields P [ T | D ] = P [ D | T ] P [ T ] P [ D | T ] P [ T ] + ∑ A ≠ T P [ D | A ] P [ A ] {\displaystyle \mathbb {P} [T|D]={\frac {\mathbb {P} [D|T]\mathbb {P} [T]}{\mathbb {P} [D|T]\mathbb {P} [T]+\sum _{A\neq T}\mathbb {P} [D|A]\mathbb {P} [A]}}} where theories A {\displaystyle A} are alternatives to theory T {\displaystyle T} . For this equation to make sense, the quantities P [ D | T ] {\displaystyle \mathbb {P} [D|T]} and P [ D | A ] {\displaystyle \mathbb {P} [D|A]} must be well-defined for all theories T {\displaystyle T} and A {\displaystyle A} . In other words, any theory must define a probability distribution over observable data D {\displaystyle D} . Solomonoff's induction essentially boils down to demanding that all such probability distributions be computable. Interestingly, the set of computable probability distributions is a subset of the set of all programs, which is countable. Similarly, the sets of observable data considered by Solomonoff were finite. Without loss of generality, we can thus consider that any observable data is a finite bit string. As a result, Solomonoff's induction can be defined by only invoking discrete probability distributions. Solomonoff's induction then allows to make probabilistic predictions of future data F {\displaystyle F} , by simply obeying the laws of probability. Namely, we have P [ F | D ] = E T [ P [ F | T , D ] ] = ∑ T P [ F | T , D ] P [ T | D ] {\displaystyle \mathbb {P} [F|D]=\mathbb {E} _{T}[\mathbb {P} [F|T,D]]=\sum _{T}\mathbb {P} [F|T,D]\mathbb {P} [T|D]} . This quantity can be interpreted as the average predictions P [ F | T , D ] {\displaystyle \mathbb {P} [F|T,D]} of all theories T {\displaystyle T} given past data D {\displaystyle D} , weighted by their posterior credences P [ T | D ] {\displaystyle \mathbb {P} [T|D]} . === Mathematical === The proof of the "razor" is based on the known mathematical properties of a probability distribution over a countable set. These properties are relevant because the infinite set of all programs is a denumerable set. The sum S of the probabilities of all programs must be exactly equal to one (as per the definition of probability) thus the probabilities must roughly decrease as we enumerate the infinite set of all programs, otherwise S will be strictly greater than one. To be more precise, for every ϵ {\displaystyle \epsilon } > 0, there is some length l such that the probability of all programs longer than l is at most ϵ {\displaystyle \epsilon } . This does not, however, preclude very long programs from having very high probability. Fundamental ingredients of the theory are the concepts of algorithmic probability and Kolmogorov complexity. The universal prior probability of any prefix p of a computable sequence x is the sum of the probabilities of all programs (for a universal computer) that compute something starting with p. Given some p and any computable but unknown probability distribution from which x is sampled, the universal prior and Bayes' theorem can be used to predict the yet unseen parts of x in optimal fashion. == Mathematical guarantees == === Solomonoff's completeness === The remarkable property of Solomonoff's induction is its completeness. In essence, the completeness theorem guarantees that the expected cumulative errors made by the predictions based on Solomonoff's induction are upper-bounded by the Kolmogorov complexity of the (stochastic) data generating process. The errors can be measured using the Kullback–Leibler divergence or the square of the difference between the induction's prediction and the probability assigned by the (stochastic) data generating process. === Solomonoff's uncomputability === Unfortunately, Solomonoff also proved that Solomonoff's induction is uncomputable. In fact, he showed that computability and completeness are mutually exclusive: any complete theory must be uncomputable. The proof of this is derived from a game between the induction and the environment. Essentially, any computable induction can be tricked by a computable environment, by choosing the computable environment that negates the computable induction's prediction. This fact can be regarded as an instance of the no free lunch theorem. == Modern applications == === Artificial intelligence === Though Solomonoff's inductive inference is not computable, several AIXI-derived algorithms approximate it in order to make it run on a modern computer. The more computing power they are given, the closer their predictions are to the predictions of inductive inference (their mathematical limit is Solomonoff's inductive inference). Another direction of inductive inference is based on E. Mark Gold's model of learning in the limit from 1967 and has developed since then more and more models of learning. The general scenario is the following: Given a class S of computable functions, is there a learner (that is, recursive functional) which for any input of the form (f(0),f(1),...,f(n)) outputs a hypothesis (an index e with respect to a previously agreed on acceptable numbering of all computable functions; the indexed function may be required consistent with the given values of f). A learner M learns a function f if almost all its hypotheses are the same index e, which generates the function f; M learns S if M learns every f in S. Basic results are that all recursively enumerable classes of functions are learnable while the class REC of all computable functions is not learnable. Many related models have been considered and also the learning of classes of recursively enumerable sets from positive data is a topic studied from Gold's pioneering paper in 1967 onwards. A far reaching extension of the Gold’s approach is developed by Schmidhuber's theory of generalized Kolmogorov complexities, which are kinds of super-recursive algorithms.
Enterprise cognitive system
Enterprise cognitive systems (ECS) are part of a broader shift in computing, from a programmatic to a probabilistic approach, called cognitive computing. An Enterprise Cognitive System makes a new class of complex decision support problems computable, where the business context is ambiguous, multi-faceted, and fast-evolving, and what to do in such a situation is usually assessed today by the business user. An ECS is designed to synthesize a business context and link it to the desired outcome. It recommends evidence-based actions to help the end-user achieve the desired outcome. It does so by finding past situations similar to the current situation, and extracting the repeated actions that best influence the desired outcome. While general-purpose cognitive systems can be used for different outputs, prescriptive, suggestive, instructive, or simply entertaining, an enterprise cognitive system is focused on action, not insight, to help in assessing what to do in a complex situation. == Key characteristics == ECS have to be: Adaptive: They must learn as information changes, and as goals and requirements evolve. They must resolve ambiguity and tolerate unpredictability. They must be engineered to feed on dynamic data in real time, or near real time. In the Enterprise, near-real time learning from data requires an agile information federation approach to ingest incremental data updates as they occur, and an unsupervised learning approach to ensure that new best practice is leveraged across the organization in a timely manner. Interactive: They must interact easily with users so that those users can define their needs comfortably. They may also interact with other processors, devices, and Cloud services, as well as with people. In the Enterprise, interactions are controlled via existing workflows and UIs. Therefore, embedding best practices directly into these existing interfaces, in the context of a specific step, is critical to ensure maximum end-user adoption. Iterative and stateful: They must aid in defining a problem by asking questions or finding additional source input if a problem statement is ambiguous or incomplete. They must “remember” previous interactions in a process and return information that is suitable for the specific application at that point in time. In the Enterprise, business context is often structured by a business process, and therefore sufficiently data-rich to make relevant recommendations without significant iterations from the end-user. A stateful memory of overall interactions across communication channels is critical for understanding of context, as a static profile will not capture intent and outcome potential the way behavior does. Contextual: They must understand, identify, and extract contextual elements such as meaning, syntax, time, location, appropriate domain, regulations, user's profile, process, task and goal. They may draw on multiple sources of information, including both structured and unstructured digital information, as well as sensory inputs (visual, gestural, auditory, or sensor-provided). In the Enterprise, Context is fragmented and must be aggregated across data types, sources, and locations. In most business environments, such data is captured in existing enterprise information systems, and the effort is linked to quickly source and unify such information. It is rare to have to directly process sensor, audio or visual data in real-time as direct input into the enterprise cognitive system. Instead, these data types are captured by Enterprise Applications and pre-processed into a binary or text format prior to consumption by the System. == Business applications powered by an ECS == Bottlenose – trends and brands monitoring Cybereason – security threat monitoring Dataminr – social media monitoring
Comparison of machine learning software
The following tables are a comparison of machine learning software such as software frameworks, libraries, and computer programs used for machine learning. == Machine learning software == == Other comparisons == == Machine learning helper libraries and platforms == Apache OpenNLP — natural language processing toolkit CUDA — GPU computing platform used to accelerate machine learning and deep learning workloads Horovod — distributed training framework for deep learning Hugging Face Transformers — library of pretrained transformer models built on other machine learning frameworks Kubeflow — machine learning platform for Kubernetes Mallet — toolkit for natural language processing and text analysis NumPy — numerical computing library used in machine learning OpenCV — computer vision library with machine learning functions ONNX — open format for representing machine learning models pandas — data analysis and data preparation library used in machine learning PlaidML — tensor compiler and backend for machine learning frameworks Polars — Dataframe library used for machine learning data preparation and analysis PyArrow — columnar data library used in machine learning data processing ROOT (TMVA) — data analysis framework with machine learning tools SciPy — scientific computing and optimization library used in machine learning == Online development environments for machine learning == Google Colab — hosted Jupyter Notebook environment commonly used for machine learning and deep learning JupyterLab — notebook-based development environment for machine learning and data science Jupyter Notebook — interactive notebook environment used for machine learning and data science Kaggle — online data science and machine learning platform
Information extraction
Information extraction (IE) is the task of automatically extracting structured information from unstructured and/or semi-structured machine-readable documents and other electronically represented sources. Typically, this involves processing human language texts by means of natural language processing (NLP). Recent activities in multimedia document processing like automatic annotation and content extraction out of images/audio/video/documents could be seen as information extraction. Recent advances in NLP techniques have allowed for significantly improved performance compared to previous years. An example is the extraction from newswire reports of corporate mergers, such as denoted by the formal relation: MergerBetween ( c o m p a n y 1 , c o m p a n y 2 , d a t e ) {\displaystyle \operatorname {MergerBetween} (\mathrm {company} _{1},\mathrm {company} _{2},\mathrm {date} )} , from an online news sentence such as: "Yesterday, New York based Foo Inc. announced their acquisition of Bar Corp." A broad goal of IE is to allow computation to be done on the previously unstructured data. A more specific goal is to allow automated reasoning about the logical form of the input data. Structured data is semantically well-defined data from a chosen target domain, interpreted with respect to category and context. Information extraction is the part of a greater puzzle which deals with the problem of devising automatic methods for text management, beyond its transmission, storage and display. The discipline of information retrieval (IR) has developed automatic methods, typically of a statistical flavor, for indexing large document collections and classifying documents. Another complementary approach is that of natural language processing (NLP) which has solved the problem of modelling human language processing with considerable success when taking into account the magnitude of the task. In terms of both difficulty and emphasis, IE deals with tasks in between both IR and NLP. In terms of input, IE assumes the existence of a set of documents in which each document follows a template, i.e. describes one or more entities or events in a manner that is similar to those in other documents but differing in the details. An example, consider a group of newswire articles on Latin American terrorism with each article presumed to be based upon one or more terroristic acts. We also define for any given IE task a template, which is a(or a set of) case frame(s) to hold the information contained in a single document. For the terrorism example, a template would have slots corresponding to the perpetrator, victim, and weapon of the terroristic act, and the date on which the event happened. An IE system for this problem is required to "understand" an attack article only enough to find data corresponding to the slots in this template. == History == Information extraction dates back to the late 1970s in the early days of NLP. An early commercial system from the mid-1980s was JASPER built for Reuters by the Carnegie Group Inc with the aim of providing real-time financial news to financial traders. Beginning in 1987, IE was spurred by a series of Message Understanding Conferences. MUC is a competition-based conference that focused on the following domains: MUC-1 (1987), MUC-3 (1989): Naval operations messages. MUC-3 (1991), MUC-4 (1992): Terrorism in Latin American countries. MUC-5 (1993): Joint ventures and microelectronics domain. MUC-6 (1995): News articles on management changes. MUC-7 (1998): Satellite launch reports. Considerable support came from the U.S. Defense Advanced Research Projects Agency (DARPA), who wished to automate mundane tasks performed by government analysts, such as scanning newspapers for possible links to terrorism. == Present significance == The present significance of IE pertains to the growing amount of information available in unstructured form. Tim Berners-Lee, inventor of the World Wide Web, refers to the existing Internet as the web of documents and advocates that more of the content be made available as a web of data. Until this transpires, the web largely consists of unstructured documents lacking semantic metadata. Knowledge contained within these documents can be made more accessible for machine processing by means of transformation into relational form, or by marking-up with XML tags. An intelligent agent monitoring a news data feed requires IE to transform unstructured data into something that can be reasoned with. A typical application of IE is to scan a set of documents written in a natural language and populate a database with the information extracted. == Tasks and subtasks == Applying information extraction to text is linked to the problem of text simplification in order to create a structured view of the information present in free text. The overall goal being to create a more easily machine-readable text to process the sentences. Typical IE tasks and subtasks include: Template filling: Extracting a fixed set of fields from a document, e.g. extract perpetrators, victims, time, etc. from a newspaper article about a terrorist attack. Event extraction: Given an input document, output zero or more event templates. For instance, a newspaper article might describe multiple terrorist attacks. Knowledge Base Population: Fill a database of facts given a set of documents. Typically the database is in the form of triplets, (entity 1, relation, entity 2), e.g. (Barack Obama, Spouse, Michelle Obama) Named entity recognition: recognition of known entity names (for people and organizations), place names, temporal expressions, and certain types of numerical expressions, by employing existing knowledge of the domain or information extracted from other sentences. Typically the recognition task involves assigning a unique identifier to the extracted entity. A simpler task is named entity detection, which aims at detecting entities without having any existing knowledge about the entity instances. For example, in processing the sentence "M. Smith likes fishing", named entity detection would denote detecting that the phrase "M. Smith" does refer to a person, but without necessarily having (or using) any knowledge about a certain M. Smith who is (or, "might be") the specific person whom that sentence is talking about. Coreference resolution: detection of coreference and anaphoric links between text entities. In IE tasks, this is typically restricted to finding links between previously extracted named entities. For example, "International Business Machines" and "IBM" refer to the same real-world entity. If we take the two sentences "M. Smith likes fishing. But he doesn't like biking", it would be beneficial to detect that "he" is referring to the previously detected person "M. Smith". Relationship extraction: identification of relations between entities, such as: PERSON works for ORGANIZATION (extracted from the sentence "Bill works for IBM.") PERSON located in LOCATION (extracted from the sentence "Bill is in France.") Semi-structured information extraction which may refer to any IE that tries to restore some kind of information structure that has been lost through publication, such as: Table extraction: finding and extracting tables from documents. Table information extraction : extracting information in structured manner from the tables. This task is more complex than table extraction, as table extraction is only the first step, while understanding the roles of the cells, rows, columns, linking the information inside the table and understanding the information presented in the table are additional tasks necessary for table information extraction. Comments extraction : extracting comments from the actual content of articles in order to restore the link between authors of each of the sentences Language and vocabulary analysis Terminology extraction: finding the relevant terms for a given corpus Audio extraction Template-based music extraction: finding relevant characteristic in an audio signal taken from a given repertoire; for instance time indexes of occurrences of percussive sounds can be extracted in order to represent the essential rhythmic component of a music piece. Note that this list is not exhaustive and that the exact meaning of IE activities is not commonly accepted and that many approaches combine multiple sub-tasks of IE in order to achieve a wider goal. Machine learning, statistical analysis and/or natural language processing are often used in IE. IE on non-text documents is becoming an increasingly interesting topic in research, and information extracted from multimedia documents can now be expressed in a high level structure as it is done on text. This naturally leads to the fusion of extracted information from multiple kinds of documents and sources. == World Wide Web applications == IE has been the focus of the MUC conferences. The proliferation of the Web, however, intensified the need for developing IE systems that help people
H (company)
H Company, also known simply as H, is a French artificial intelligence startup which develops "action-oriented" artificial intelligence agents for enterprise automation and productivity. In May 2024, H Company closed a record-setting $220 million seed round, at the time the largest AI raise in Europe. In 2026, H Company released Holo 3, the latest generation of its computer-use AI models. The update marked a major advance in agentic AI, enabling agents to navigate any user interface, interpret screens, and complete complex, multi-step tasks across enterprise systems—much like a human user. This breakthrough positioned H Company at the frontier of computer-use autonomy, accelerating the integration of AI in enterprise workflows. == History == H Company was founded in 2023 in Paris by Laurent Sifre, Charles Kantor, and three DeepMind veterans: Daan Wiestra, Karl Tuyls, Julien Perollat. In May 2024, the firm secured what was then the largest European AI seed round, totaling $220 million led by US investors including Eric Schmidt (former Google CEO), Amazon, and backed by Accel, Bpifrance, UiPath, Eurazeo, Xavier Niel, Yuri Milner, Bernard Arnault, Samsung and others. In August 2024, three cofounders (Wiestra, Tuyls, Perollat) left the company over operational disagreements. In November 2024, H launched Runner H, its first agentic-API platform, which combined a large language model (LLM) and a reduced, 2-billion parameter vision-language model (VLM). In May 2025, H Company acquired Mithril Security, and in June 2025 the company widened its offering for agentic models. In June 2025, Gautier Cloix (formerly CEO Palantir France) replaced Charles Kantor as CEO of H Company, aiming to pivot the company towards a "forward deployed engineers" model. In July 2025, H Company introduced Surfer-H-CLI, an open-source, web-native Chrome agent designed for browser-based automation—able to search, scroll, click, and type on behalf of users and controllable via any visual language model (VLM). When paired with its June 2025 open-sourced 3B-parameter Holo-1 model, Surfer-H-CLI achieved 92.2% WebVoyager benchmark accuracy. == Activity == H Company creates enterprise AI models and agents (agentic AI) to automate and optimize complex workflows. H Company specifically designs AI agents called computer use capable of autonomously interfacing with any software (local or cloud-based) to detect and automate repetitive operations. H Company is based in Paris, France, with international offices in London and New York. H Company raised $220 million since its inception. Gautier Cloix is president and CEO of the company. H Company client include the French national lottery FDJ United. In March 2026, H Company released Holo3, a family of artificial intelligence models designed to operate digital systems by interacting directly with user interfaces. Holo3 enables agents ("virtual humanoids") to understand what is displayed in front-end environments—such as web pages, desktop applications, and other graphical user interfaces—and perform actions such as clicking, typing, and navigating across them to complete multi-step tasks. On the OSWorld-Verified benchmark, Holo3 reportedly achieved about 78.9%, surpassing the scores of OpenAI’s GPT‑5.4 and Anthropic’s Claude Opus 4.6 on this specific test, at roughly one-tenth of the inference cost of these proprietary systems. The release has been presented as a significant step toward automating routine digital workflows, allowing organizations to offload repetitive on-screen work, such as data entry and reconciliation across multiple tools, to AI-based agents.